Ipv4 cannot connect.#335

I just created the VPS yesterday, and today I found that ipv4 can’t be connected. Can I change the ipv4 address?

请问能改吗

我也没找到改的地方，工作人员也没回复，所以我7日内申请销毁退款了

怎么申请退款，谢谢

Seems like this should be handled by our Technical Support team, would you be able to open up a ticket at https://app.cloudcone.com/support/list, so our Support team can assist you better and help you out :)

Also, please try to include all necessary info, so the team will understand your issue in one go and help you faster.