I accidentally selected the wrong VPS plan. I would like to request a refund if possible. Thank you.

Instead of having to manually boot the server after an unexpected error or server maintenance, the server will just automatically start itself. That way if it happens while an Administrator of the VPS is asleep they can still host their services, et

Please support Passkey Login to make accounts secure. Passkey (underlying API called WebAuthn. RFC8809) is the modern standard and generally best practice for secure login and 2FA. Due to its public key cryptography nature, brute-force and phishing

The response time for my support ticket has been extremely slow, and no one has contacted me so far. This is very concerning and makes the situation feel unreliable.

ipv4 address cost a lot, why not give a nat ipv4 and ipv6 vps which can reduce the cost and be cheaper?

Hello Support, I would like to deploy a VPS in the Singapore region, but I cannot see the Singapore option in the location list. Could you please enable access to the Singapore region (SG1) for my account? Thank you very much! “I plan to build a

Hello CloudCone Support, Could you please let me know when the 8-core CPU annual VPS plans will be available for purchase? I’m interested in upgrading my service and would like to know the expected restock date or any upcoming promotions related to

Currently if you use the query to get all instances in the account, you won't get the VPS you bought on sale, apparently those are different somehow

First of all, it is RUDE to turn off access without notifying me about access to the box and its services being turned off because of exceeding bandwidth. In my opinion you should warn the users when we reach 75% bandwidth or so we can take preven